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COURSE MENU
Welcome
Worksheets & Templates
Scripts
Task List
Modules
0. Starting the Course
Intro
Information Management
New business/freelancer
My Story
1. Business Audit
Intro
Departments
Your Branding
Brand Ethos
Past clients & projects
Portfolio
Systems & Tools
Skills
What this all means
2. Strategic Business
Intro
Practicing Selectivity
Who are your clients?
Customer Development
Positioning
Red Flags
Business Canvas
Designing your Services
Goals
Curating your Work
Social Media
Align & Shift
3. Project Design
Intro
Understanding Problems & Requirements
Project Objectives & Success Criteria
Deliverables
Project Phases
Roadmaps
Communication Plan
Understanding & Increasing your Value
Pricing Calculations
Working with Retainers & Subscription Services
Pricing Mentality
4. Project Lifecycle
Intro
Creating your lifecycle
Project Scheduling
Project Management
Client Collaboration
5. Intake & Onboarding
Intro
Initial Inquiry
Qualifying Clients
That First Email
Landing the Meeting (Services Guide)
Case Studies
During the Meeting
Project Proposals
Schedule, Contracts & Deposits
Project Management
Communication & Collaboration
Onboarding your Clients
Project Briefs & Questionnaires
Rejecting Clients
A Word on Rejection, Fear, Doubt & Wasted Time
6. Internal Intake Process
Intro
Creating Contracts
Project Quotes, Deposits & Invoicing
Project Management
Meetings & Scheduling
Email Management
7. Creative Process
Intro
Starting the Project
Project Management
Presenting to the Client
Getting Strategic Feedback
How to Give Feedback
Constructive Feedback
Filtering Feedback
Change Requests & Revisions
Scope Creep
Value & Opportunity
8. Completion Process
Intro
Project Completion Package
Wrap Up Email
Client Gifts
Testimonials
Project Review
Follow Up & Lifecyle
You’re finished!
Extra Lessons
Insider Questions
Filing & Organization
Reducing your Emails
Writing Better Emails
Growing your Team
Finding Clients
Trello Tips & Add-ons
Slack Tips & Add-ons
Acuity Scheduling System
Business Dashboards
Resources for Creatives
My Story
Support
